Tag Archives: ombudsman

Ombudsman urges support for SME export opportunities

Ombudsman Kate Carnell has welcomed a report on small and medium enterprises and their access to free trade agreements. The recent Joint Standing Committee report looked at how SMEs could participate in FTAs. Ms Carnell threw her weight behind its key recommendations and urged “bi-partisan support” for the sake of …

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Ombudsman lauds Labor stance on unfair contracts

Ombudsman Kate Carnell has welcomed the Labor party’s commitment to three key changes to legislation on unfair contract terms. Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Ms Carnell described Labor’s announced changes to unfair contract terms as “in line with our submission to the review currently being undertaken by …

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Ombudsman welcomes proposed overhaul of ‘jobactive’

Kate Carnell has welcomed Labor’s policy announcement to overhaul jobactive, which she says is letting small businesses down. In a recent statement, the Australian Small Business and Family Enterprise Ombudsman was scathing about the employment services system. “(It’s) not meeting the needs of small business operators in Australia,” she said. …

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Big banks still ‘feeding’ off SMEs

Ombudsman Kate Carnell says she’s concerned that major banks still haven’t lowered costs for the use of debit cards. Despite promises, she says, the banks still haven’t put into action the “least-cost routing” of debit cards’ tap-and-go payments. ‘Still waiting’ “The House of Representatives Standing Committee on Economics recommended banks …

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New domestic violence factsheet for SMEs

Australian Small Business and Family Enterprise Ombudsman Kate Carnell has released a new factsheet on domestic violence for small and medium enterprises (SMEs). The release coincided with White Ribbon Day last Friday. White Ribbon is a global movement of men and boys working to end men’s violence against women. On …

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Ombudsman to ‘name and shame’ worst payers

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Kate Carnell has announced a review of payment times for small and medium-sized enterprises (SMEs). It will “measure the effects of late or extended payment practices on the cashflow of small businesses and family enterprises in Australia”. The review follows a …

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Ombudsman welcomes $5bn drought fund for farmers

Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed the new $5 billion Future Drought Fund. The fund will help farmers prepare for future droughts in Australia. It was announced at the national drought summit in Canberra last month. The summit brought together state and federal governments, weather experts, …

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E-invoicing improves cashflow for SMEs

Australian Small Business and Family Enterprise Ombudsman Kate Carnell says e-invoicing is good for small and medium-sized businesses (SMEs). Ms Carnell argues that it streamlines payments and improves cashflow, and therefore makes SMEs more productive. She also welcomed the Australian Treasury’s public consultation on how e-invoicing could work best. $28 …

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Ombudsman: small businesses ‘disappointed’ with banking report

Ombudsman Kate Carnell says many small businesses will be disappointed by Royal Commissioner Kenneth Hayne’s interim report into banking misconduct. Ms Carnell says the banks’ behaviour affected many small businesses. But so far, she says, they have not received “adequate consideration” from the Royal Commission. She said, “The interim report …

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Want business success? Look after your mental health

For World Mental Health Day, Australian Small Business and Family Enterprise Ombudsman Kate Carnell reminded small business owners of the importance of mental wellbeing. “Today [Wednesday October 10] marks World Mental Health Day,” she said. “A timely reminder for Australian small businesses and family enterprises to assess their work practices …

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