Tag Archives: training

Q&A with Renée: building rapport

Accredited associate coach and professional speaker, facilitator and trainer Renée Giarrusso answers a question on building rapport. Q: I hear rapport can really help me connect as a leader and business owner. Any ideas to help me build rapport quickly? A: What a great question, as awareness of this is …

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Q&A with Renée: emotional intelligence

Accredited associate coach and professional speaker, facilitator and trainer Renée Giarrusso answers your questions on communication, motivation mindset and leadership. Q: I’ve been focusing on transferring emotional intelligence and motivation to my team. What are your tips? Ben, State Sales Manager, FMCG A great question and one I get asked …

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SafetyCulture completes $60 million Series C funding round

Leading Australian workplace solutions tech firm SafetyCulture has recently closed its largest funding raise to the tune of $60 million in 2018, turning the company into a $440 million business. The company that facilitates more than a million safety and quality inspections a month says its recent Series C funding …

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Employees look to employers and government for tech training

New research from Salesforce has shown that 88 per cent of workers believe that all Australians should have equal access to technology training that will equip them for jobs of the future at no personal cost. The report also highlighted that 62 per cent of workers believe they will need …

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ARA to address Australia’s retail skills gap

The Australian Retailers Association (ARA) has recognised “a critical-skills need” for formal education for entry- to mid-level buyer and merchandise planner roles in Australian retail as a result of the significant changes made to 457 visas. ARA Executive Director Russell Zimmerman says although the retail sector was not consulted on …

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Are your staff overqualified?

More than half of Australia’s retail workers are overqualified for their current job, with qualifications that are either unnecessary or make them no better at their job, a study has found. SkillsIQ’s ‘Right Skills. Right Time?’ report shows 2.5 million Australian workers spend time and money on qualifications not needed …

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Sainsbury’s opens dialogue with deaf customers

UK retailer Sainsbury’s has created a short film for its staff on how to communicate with deaf customers, particularly those who use British sign language. The film was created as part of Sainsbury’s ‘non-visible disabilities awareness week’, after staff expressed a lack of confidence in communicating with customers who are …

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Vittoria celebrates 50 graduates

Vittoria Food & Beverage has recruited its 50th university graduate to participate in the company’s graduate program. Vittoria says its customised and multi-faceted graduate program “fosters the next generation of industry leaders”. The 16-month program is designed to educate, stimulate and empower the graduates, who are groomed for success by …

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